1. Acceptance of Terms and Platform Role
By accessing or using DVSbil.no, you agree to be bound by these Terms of Service and applicable Norwegian law.
DVSbil.no is an online advertising marketplace for vehicles, vehicle-related services and parts. The platform provides tools for publishing listings, discovering vehicles and communicating between users.
DVSbil is not a vehicle dealer, broker, agent, payment facilitator or party to agreements between buyers and sellers. Agreement, payment, vehicle delivery and ownership transfer take place directly between the parties.
2. Description of Service
DVSbil.no provides an online marketplace where private users, dealers and automotive businesses can publish and browse listings for vehicles, vehicle parts and automotive services.
Depending on availability, the platform may also provide features for vehicle requests, auctions, exchanges, rentals, dealer profiles, messaging and listing promotion.
DVSbil provides digital tools only. Users are responsible for their listings and for all negotiations, agreements, inspections, payments, delivery and ownership transfers.
Payments processed through third-party providers such as Stripe or PayPal apply only to subscriptions, advertising packages and optional promotional services purchased from DVSbil. DVSbil does not process payments for vehicles or other transactions between users.
3. Seller Status Declaration and Legal Framework
Users must accurately declare whether they are acting as a private individual or as a professional seller.
A sale from a professional seller to a consumer is generally governed by the Norwegian Consumer Purchases Act (Forbrukerkjøpsloven). Sales between private individuals are generally governed by the Norwegian Sale of Goods Act (Kjøpsloven).
The applicable legal status depends on the circumstances of the transaction and not solely on the account type selected by the user. Mandatory consumer rights cannot be excluded or limited where Norwegian consumer law applies.
DVSbil does not determine the legal status of a seller and does not provide legal advice. Each user is responsible for providing accurate account and listing information and for complying with applicable law.
4. Standard Sales Transactions
In a standard vehicle sale, the buyer and seller enter into an agreement directly with each other.
The seller is responsible for providing accurate information about the vehicle, disclosing known material defects and confirming that they have the legal right to sell it. The buyer is responsible for reviewing the listing, inspecting the vehicle where possible and verifying relevant documents before completing the purchase.
Where a professional seller sells a vehicle to a consumer, the Norwegian Consumer Purchases Act (Forbrukerkjøpsloven) generally applies, and mandatory consumer rights cannot be excluded. Other sales, including sales between private individuals, are generally governed by the Norwegian Sale of Goods Act (Kjøpsloven).
DVSbil is not a party to the sale and does not guarantee the vehicle’s condition, ownership, seller statements or completion of the transaction. Payment, delivery and ownership transfer are arranged directly between the buyer and seller.
5. Vehicle Exchange (Barter) Transactions
A vehicle exchange is an agreement in which the parties transfer vehicles or other agreed consideration to each other. Norwegian sales law may apply to vehicle exchanges insofar as appropriate. The applicable rules depend on whether the parties are acting as private individuals or professional sellers and on the circumstances of the transaction.
Each party is responsible for providing accurate information about their vehicle, disclosing known material defects and confirming that they have the legal right to transfer it.
The parties must agree directly on vehicle values, any additional payment, inspections, documentation, delivery and ownership transfer.
DVSbil only provides tools for publishing exchange listings and communicating between users. DVSbil is not a party to the exchange, does not inspect or value vehicles, does not guarantee completion of the agreement and does not process payments between the parties.
6. Auction Transactions
Auctions on DVSbil are conducted between the seller and participating bidders. The seller is responsible for providing accurate information about the vehicle, disclosing known material defects and clearly stating any reserve price or other auction conditions.
By placing a bid, the bidder submits a binding offer subject to the stated auction conditions. A purchase agreement is formed when the bid is accepted in accordance with those conditions. Users must review all listing and auction information and should only place bids that they are prepared and financially able to complete.
The buyer’s legal rights depend on whether the seller is acting as a private individual or a professional seller and on how the auction is conducted. Mandatory consumer rights cannot be excluded where Norwegian consumer law applies. Purchasing a used vehicle through an auction does not automatically remove all rights relating to defects, complaints or price reduction.
DVSbil provides digital tools for publishing auctions and placing bids. DVSbil is not a party to the resulting sale, does not inspect or guarantee the vehicle and does not process the purchase payment between the buyer and seller. Payment, delivery and ownership transfer are arranged directly between the parties.
7. Payments for DVSbil Services
DVSbil may charge fees for subscriptions, advertising packages and optional promotional features offered by the platform.
Payments for DVSbil services may be processed by third-party payment providers, including Vipps, Stripe and PayPal, subject to their respective terms and privacy policies.
DVSbil does not receive, hold, transfer or process payments for vehicles, vehicle parts, rentals, automotive services or other transactions between users. DVSbil does not provide escrow services.
All payments relating to agreements between users must be arranged and completed directly between the relevant parties.
8. Dispute Resolution
Users should first attempt to resolve any dispute directly with the other party and should keep relevant listings, messages, agreements, payment records and other documentation.
Disputes concerning a vehicle, vehicle part, rental or automotive service must be directed to the relevant buyer, seller or service provider. DVSbil is not a party to agreements between users and does not make binding decisions regarding such disputes.
Where applicable, consumers may seek guidance or mediation from the Norwegian Consumer Authority (Forbrukertilsynet), submit the matter to another competent complaint body, or pursue the claim through the Norwegian courts. Users must first attempt to resolve the matter directly with the other party before requesting mediation.
Complaints concerning subscriptions, advertising packages, promotional features or other services purchased directly from DVSbil should be sent to support@dvsbil.no.
Nothing in these Terms limits any mandatory rights or remedies available under Norwegian law.
9. User Accounts and Responsibilities
Certain features of DVSbil require a registered user account. Users must provide accurate, current and complete account information and keep it updated.
Users must correctly state whether they are acting as a private individual or a professional seller. Professional sellers must provide valid business information, including an organisation number where required.
Users are responsible for protecting their login credentials and authentication methods and must not allow another person to use their account. Any suspected unauthorised access or security breach must be reported promptly to support@dvsbil.no.
Users must not create accounts using false information, impersonate another person or business, transfer or sell an account, or use another user’s account without permission.
Users are responsible for activity carried out through their account and for ensuring that their listings, messages and other content comply with these Terms and applicable law.
DVSbil may restrict, suspend or close an account where reasonably necessary due to fraud, security risks, false information, material or repeated violations of these Terms, or legal requirements. Where appropriate, DVSbil will inform the user of the reason and provide an opportunity to respond.
Nothing in this section limits any mandatory consumer rights available under Norwegian law.
10. User Conduct and Prohibited Activities
Users must use DVSbil lawfully, honestly and in accordance with these Terms.
Users must not:
• publish false, misleading, incomplete or fraudulent listings or deliberately conceal material information about a vehicle, part or service;
• misrepresent their identity, seller status, business information, authority to act for another person or legal right to sell or transfer an item;
• list stolen property, items they do not have the right to sell, or goods and services prohibited by Norwegian law;
• engage in fraud, attempted fraud, money laundering, phishing, payment scams or other deceptive activity;
• manipulate auctions, submit artificial bids, coordinate bids, create fake interest, publish false reviews or otherwise interfere with the fair operation of the marketplace;
• harass, threaten, discriminate against or abuse other users;
• send spam, unsolicited advertising or repeated irrelevant messages;
• upload malware, harmful code or content intended to compromise the platform, user accounts or third-party systems;
• use automated tools, bots, scraping or data extraction without prior written permission from DVSbil;
• publish content that infringes intellectual property rights, privacy rights or other rights belonging to another person or business;
• collect, store or misuse another user’s personal information without a lawful basis;
• attempt to bypass account restrictions, security measures, payment requirements for DVSbil services or other platform controls;
• use DVSbil for any unlawful purpose or encourage another person to violate applicable law.
DVSbil may remove or restrict content and may warn, suspend or close accounts where reasonably necessary to protect users, the platform or third parties, enforce these Terms, prevent fraud or comply with legal obligations.
Serious or suspected unlawful activity may be reported to the relevant authorities where permitted or required by law.
11. Platform Role and Limitation of Liability
DVSbil provides a digital marketplace and communication tools. Listings, profiles, messages, prices, descriptions, photographs and other user-generated content are provided by users.
DVSbil does not independently inspect or verify every vehicle, item, listing, seller, buyer or service provider. DVSbil does not guarantee the accuracy, completeness, legality or availability of user-generated content, or the condition, ownership, quality, safety or suitability of any vehicle, part or service advertised on the platform.
Users are responsible for conducting their own checks, inspecting vehicles or other items where appropriate, verifying ownership and documentation, and assessing the identity and reliability of the other party before entering into an agreement.
DVSbil is not a party to agreements between users and is not responsible for negotiations, payments, delivery, ownership transfer, defects, non-performance or disputes arising from transactions between users.
The platform may occasionally be unavailable due to maintenance, updates, security measures, technical problems or circumstances beyond DVSbil’s reasonable control. DVSbil will make reasonable efforts to maintain a secure and reliable service but does not guarantee uninterrupted or error-free availability.
To the extent permitted by applicable law, DVSbil is not liable for indirect or consequential losses arising from user-generated content, agreements between users, unauthorised use of an account or temporary platform unavailability.
Nothing in these Terms excludes or limits DVSbil’s liability, or any consumer rights, where such exclusion or limitation is not permitted under Norwegian law.
12. Fees, VAT and Tax Responsibilities
DVSbil may charge fees for subscriptions, advertising packages and optional promotional features offered by the platform.
Prices for DVSbil services will state whether applicable value added tax (VAT) is included. DVSbil will calculate, collect and report VAT where required under Norwegian law.
DVSbil does not charge commission on the purchase price of vehicles and does not facilitate payments or transactions between users.
Users are responsible for their own tax, accounting and reporting obligations arising from the sale, purchase, rental or exchange of vehicles, parts or services through the platform.
13. Content and Intellectual Property
Users retain ownership of photographs, descriptions, logos and other content they upload to DVSbil.
By uploading content, the user grants DVSbil a non-exclusive, royalty-free licence to host, store, reproduce, format, display and distribute that content solely as necessary to operate, improve and promote the platform and the relevant listing.
This licence applies while the content is published on DVSbil and for a reasonable period afterwards where necessary for backups, legal compliance, fraud prevention or promotional materials already created before the content was removed.
Users confirm that they own the content they upload or have the necessary permission to use it. Users must not upload photographs, logos, text or other material that infringes another person’s intellectual property, privacy or other rights.
DVSbil may remove or restrict content where it reasonably believes that the content violates these Terms, applicable law or the rights of another person or business.
The DVSbil name, logo, website design, software, databases and original platform content belong to DVSbil or its licensors and may not be copied, modified, distributed or commercially used without prior written permission.
Suspected intellectual property infringements may be reported to support@dvsbil.no.
14. Privacy and Data Protection
DVSbil processes personal data in accordance with its Privacy Policy, the General Data Protection Regulation (GDPR), the Norwegian Personal Data Act and other applicable data protection requirements.
The Privacy Policy explains what personal data DVSbil collects, the purposes and legal bases for processing, how information may be shared, applicable retention periods and the rights available to users.
Users are responsible for ensuring that any personal information they publish or share through listings, profiles, messages or other platform features is provided lawfully and does not violate another person’s privacy rights.
Users should not publish sensitive personal information, identity documents, payment card details, passwords or other confidential information in public listings or messages unless strictly necessary and shared through an appropriate secure method.
Questions about privacy or requests concerning personal data may be sent to support@dvsbil.no.
The current Privacy Policy is available on DVSbil.no and forms part of these Terms.
15. Subscriptions, Paid Features and Cancellation
Certain DVSbil features may require payment, including subscriptions, advertising packages and optional promotional features. The applicable price, billing period, included features, VAT and renewal conditions will be displayed before purchase.
Recurring subscriptions automatically renew for the next billing period unless cancelled before the next renewal date.
Users may cancel a recurring subscription through their account settings or by contacting support@dvsbil.no. Cancellation prevents future renewal. Unless otherwise stated, access to the paid features will remain available until the end of the billing period already paid for.
One-time advertising packages and promotional features do not automatically renew unless this is clearly stated before purchase.
Payments already made are generally non-refundable after the applicable service or promotional feature has been activated, except where a refund is required under Norwegian law, where DVSbil has failed to provide the purchased service, or where otherwise expressly agreed.
Consumers may have a statutory right of withdrawal for purchases made online. Any applicable withdrawal rights, exceptions and conditions will be presented during the purchase process and will apply in accordance with Norwegian law.
DVSbil may change subscription prices or included features by giving reasonable advance notice. Changes will normally take effect from the next billing period, allowing the user to cancel before renewal.
Nothing in this section limits any mandatory consumer rights under Norwegian law.
16. Suspension, Termination and Account Closure
Users may close their DVSbil account at any time through the available account settings or by contacting support@dvsbil.no.
DVSbil may remove content, restrict access to certain features, suspend an account or permanently close an account where reasonably necessary due to:
• material or repeated violations of these Terms;
• false or misleading account information;
• fraud, attempted fraud, scams or other suspected unlawful activity;
• serious security risks or unauthorised account use;
• misuse of the platform or conduct that may harm other users, DVSbil or third parties;
• failure to pay for paid DVSbil services; or
• compliance with applicable law, a court order or a request from a competent authority.
Where appropriate and legally permitted, DVSbil will inform the user of the reason for the restriction, suspension or termination and may provide an opportunity to respond or correct the violation.
DVSbil may take immediate action without prior notice where reasonably necessary to prevent fraud, unlawful activity, security incidents, harm to users or interference with the operation of the platform.
Closing or terminating an account may result in the removal of active listings and loss of access to account features. Account closure does not automatically remove information that DVSbil must retain for legal compliance, security, fraud prevention or the establishment, exercise or defence of legal claims. Personal data will be handled in accordance with the Privacy Policy.
Termination does not affect any rights, payment obligations or liabilities that arose before the account was closed. Cancellation of subscriptions and paid features is governed by Section 15.
Nothing in this section limits any mandatory consumer rights available under Norwegian law.
17. Changes to These Terms
DVSbil may update these Terms where reasonably necessary to reflect changes in applicable law, platform features, security requirements, payment methods or business operations.
Minor changes that do not materially affect users’ rights or obligations may take effect when published on DVSbil.no.
Where a change materially affects users’ rights or obligations, DVSbil will provide reasonable advance notice through the platform, by email or by another appropriate method. The notice will state when the updated Terms take effect.
Material changes will not apply retroactively unless this is required by law or reasonably necessary to protect users, prevent fraud, address security risks or comply with a decision from a competent authority.
Where a material change affects an ongoing paid subscription, the user may cancel the subscription before the change takes effect. Continued use of the affected service after the effective date means that the updated Terms will apply, subject to any mandatory rights available under Norwegian law.
The current version of these Terms and the date of the latest update will be available on DVSbil.no.
18. Governing Law and Jurisdiction
These Terms and the use of DVSbil are governed by Norwegian law, without prejudice to any mandatory consumer protection rights that apply under applicable law.
The parties should first attempt to resolve any dispute amicably. Where applicable, consumers may also use available complaint or mediation procedures.
Any dispute that cannot be resolved amicably may be brought before the competent Norwegian courts.
Consumers may also bring or defend proceedings before any other court that has jurisdiction under mandatory applicable consumer protection and jurisdiction rules.
Nothing in this section restricts any mandatory rights available to consumers under applicable law.
19. Contact Information
Questions concerning these Terms of Service, DVSbil services, payments made to DVSbil or user accounts may be sent to:
EDVINS ZUJS DVSBIL
Organisation number: 935 879 876
Vangshaugvegen 65
7340 Oppdal
Norway
Email: support@dvsbil.no